From customer feedback to corporate strength
This is TEMA-Q.
Satisfied customers are good.
Enthusiastic customers are better.
We listen to your customers so that you can inspire them.
How do we do that? With exceptional customer feedback studies that transform your customers’ personal experiences and wishes into real decision-making criteria.
Our Customers
Not only global companies and brands, but also medium-sized companies and research institutions rely on customer feedback from TEMA-Q. We work for a wide range of industries, such as automotive, mechanical engineering and retail. Here we show you a small selection of customers who appreciate our professional services:
RWTH
Aachen
MERCEDES-BENZ
RKW
Kompetenzzentrum
ADAC
TÜV
Rheinland
SKODA
SIEMENS
ENERGY
Customer Feedback – Our Expertise and Passion for More than 30 Years
Improving your products, processes or services from the customer’s point of view is very important to you? What is the best way to find out what your customers want?
We support our clients in finding, implementing and realizing the most suitable customer feedback solution. No matter if it is a one-time project or an extensive customer feedback process.
In both the B2C and B2B sectors, we offer customized solutions that are precisely tailored to the respective business processes, both nationally and globally.
With our web tools for data analysis and data management, we have powerful tools to use customer feedback profitably across the company to improve products and services.
In addition to our technology and methodology, individual and comprehensive support is our top priority.
Our Solutions
Based on our many years of experience, we have developed a range of basic solutions that are specifically adapted to individual requirements in practice.
TQ Magazine
In our TQ Magazine you will find interesting information about TEMA-Q, Customer Experience Management and other Market Research topics.
Everyday life with the electric car: Between reality and expectation
In our latest series on electromobility, we take a look at the everyday lives of electric vehicle owners. What changes has owning an electric car brought about and to what extent does actual everyday life match drivers' expectations?
Reasons for buying electric cars: What drives people to switch?
In our ongoing series "Under power: A journey into the world of e-car drivers", today we are diving deeper into the topic of buying reasons and taking a closer look at the decisive factors that motivate people to opt for an electric car.
Under power: A journey into the world of e-car drivers
Electromobility is no longer just a vision for the future, but a reality that is influencing and changing our everyday lives. To take a closer look at this exciting development, we are delighted to present our new series of posts: "Under power: A journey into the world of e-car drivers".
Car Financing: Where are the Future Opportunities for Providers?
Today, financing is an integral part of the car-buying process, whether for new or used cars. This makes vehicle financing an important source of revenue for manufacturers, alongside sales and service, and it is also important for customer loyalty.
More Customers through Sales Funnel Optimization
The sales funnel describes the phases that a potential customer goes through before buying a product or service. This goes hand in hand with the customer journey, in which the buyer approaches the purchase one step closer with each phase.