Customer Feedback for strong Brands & Companies
This is TEMA-Q.
Would you like to know what your customers think and how they rate your products and services? Do you want to draw the right conclusions and become even better? If so, TEMA-Q is your perfect partner!
We make customer experience and customer feedback tangible. Using our expertise, our analysis capabilities, our software and our digital tools, we produce meaningful insights for your company, so that you know what needs to be done.
Our Customers
Not only global companies and brands, but also medium-sized companies and research institutions rely on customer feedback from TEMA-Q. We work for a wide range of industries, such as automotive, mechanical engineering and retail. Here we show you a small selection of customers who appreciate our professional services:
RWTH
Aachen
MERCEDES-BENZ
RKW
Kompetenzzentrum
ADAC
TÜV
Rheinland
SKODA
SIEMENS
ENERGY
Customer Feedback – Our Expertise and Passion for More than 30 Years
Improving your products, processes or services from the customer’s point of view is very important to you? What is the best way to find out what your customers want?
We support our clients in finding, implementing and realizing the most suitable customer feedback solution. No matter if it is a one-time project or an extensive customer feedback process.
In both the B2C and B2B sectors, we offer customized solutions that are precisely tailored to the respective business processes, both nationally and globally.
With our web tools for data analysis and data management, we have powerful tools to use customer feedback profitably across the company to improve products and services.
In addition to our technology and methodology, individual and comprehensive support is our top priority.
Our Solutions
Based on our many years of experience, we have developed a range of basic solutions that are specifically adapted to individual requirements in practice.
TQ Magazine
In our TQ Magazine you will find interesting information about TEMA-Q, Customer Experience Management and other Market Research topics.
Electricity on the move: Charging behaviour and infrastructure
In our ongoing series on electromobility, today we are taking a deeper dive into the topic of charging behaviour and infrastructure and looking at how people charge their electric vehicles and what obstacles and problems they experience.
Everyday life with the electric car: Between reality and expectation
In our latest series on electromobility, we take a look at the everyday lives of electric vehicle owners. What changes has owning an electric car brought about and to what extent does actual everyday life match drivers' expectations?
Reasons for buying electric cars: What drives people to switch?
In our ongoing series "Under power: A journey into the world of e-car drivers", today we are diving deeper into the topic of buying reasons and taking a closer look at the decisive factors that motivate people to opt for an electric car.
Under power: A journey into the world of e-car drivers
Electromobility is no longer just a vision for the future, but a reality that is influencing and changing our everyday lives. To take a closer look at this exciting development, we are delighted to present our new series of posts: "Under power: A journey into the world of e-car drivers".
Car Financing: Where are the Future Opportunities for Providers?
Today, financing is an integral part of the car-buying process, whether for new or used cars. This makes vehicle financing an important source of revenue for manufacturers, alongside sales and service, and it is also important for customer loyalty.